Frequently Asked Questions

A MON SEUL DESIR Boutique Logo

One-of-a-kind items & Limited Editions


Here you will find one-of-a-kind items and jewellery in very limited quantities. Feel free to come back often to consult our novelties, future collections will vary according to time and your possible request.

Jewellery


The jewellery sold here is closer to fashion jewellery than real goldsmithing. Nevertheless, our priority is to use quality material that will accompany you as long as possible. Take note of the "Jewellery Care" advises (right below) to make your jewelry last year after year.

CRYSTALS and STONES used here are, for the most part, Swarovski crystals or vintage glass. Occasionally, we can use different material (mother-of-pearl, abalone, shell). In this case, this specificity will be clearly noticed in the item's description.

CAMEOS used for these jewels are not authentic cameos but fine resin imitations. Realistic, full of details, these cameos are faithful reproductions that will not disappoint you.

Stampings, chains and findings used for these jewels are mostly BRASS, treated by jewelry bath to give it silvery or bronze aspect. It is therefore not real sterling silver or precious metals.

Jewellery Care


We remind you that you should not wash with your jewels, do not put them in contact with water, do not store them in a damp place. This can only accelerate the oxidation and deterioration of your jewellery. The frequent and repeated contact with perfumes or toilet water (that contain alcohol) can also degrade the varnish and the aspect of your jewels faster. Avoid shocks, be delicate, store your jewelry in a dry and temperate place.
They are resistant objects but nevertheless fragile if they are not handled with care and precaution. We cannot be held responsible for any inappropriate use you may make of these jewels.

Allergy Risk

(are concerned persons sensitive to any other material than gold or sterling silver)

In this specific case, we can unfortunately only advise against the purchase and use of these jewels. Because although a large part of our supplies are nickel free, the causes of allergies are so multiple and inherent to each person that we would not want to take risk of selling you an item that would not suit you.

Payment Methods


Secure payment with PAYPAL

Secure Payment with PAYPAL
PAYPAL is an electronic payment interface by credit card. Simple, immediate, free for buyers, your banking information is encrypted and fully secure.

Bank Wire Transfer
We are not responsible for any charges related to this method of payment that may be charged by your bank. Please consult your own bank first to obtain the necessary information.

IMPORTANT : All payments must be received within a maximum of 7 days after validation of the order on our website. After this period, unpaid orders will be automatically cancelled.

Shipping


FREE SHIPPING on all orders over 50 euros

Shipping costs, how much does it cost ? MAIL RATE 2023
For a 100g LETTER with TRACKING ( Europe and Worldwide ) : 6,45 €

FREE DELIVERY : Don't forget that Worldwide SHIPPING is FREE for all orders over 50 euros !

Shipping costs are calculated in proportion to the weight of your purchases. We will ONLY charge you the shipping costs and not any extra charge for packaging or packing of your order, which remains at our own expenses.

FREE Shipping in our online store

Dispatched within 48 Hours


All shipments are provided with TRACKING information, allowing you to follow your delivery directly online. Once your order is shipped at the post office, we will quickly provide the tracking number of your package. Orders are usually dispatched within 48 hours of receipt of your payment - except during weekends and public holidays.

We cannot be held responsible for delivery delays by postal services ( such as during public holidays or strike periods ).

Packaging


Your items are packaged in small pouches, already ready to be offered ! We take care to pack your orders with resistant material : bubble wrap / polystyrene chips / cardboard boxes so that your purchases won't be damaged during transport.

Packaging Boutique

Returns & Refunds

You have a right of withdrawal of 7 working days from the day of reception of your order.

Withdrawal which includes the following conditions:
- Contact us and tell us the reason for the return.
- The return parcel must be shipped with tracking information and at your own expense.
- The jewels must be in PERFECT condition: complete and intact in original packaging.

If these conditions are well respected, you will then have a refund of the same amount as your initial purchase (excluding shipping costs).

Please note that customize jewellery cannot be returned or refunded.

Privacy

All information and personal data collected on the site are necessary for billing and delivery of your purchases but remain strictly confidential. In accordance with French law, you have the right to access, modify and delete your personal data. To do so, simply make a request by e-mail by clicking HERE

Do you sell the jewellery seen in your photo shoots?

Eh no ... because the jewels you may have seen in the gallery "Photoshoots & Collaborations" are not for sale. They are unique pieces that required long hours of work - sometimes without counting the purchase of expensive supplies - that's why they are not intended to be sold or reproduced ... However, believe that when we will have found a way to produce these pieces in several copies and - above all - at lower cost for our customers, you will be the first informed ! Thank for your understanding.

A Mon Seul Désir, what a strange name for a store !

It is the name of one of the six tapestries of the "The Lady and The Unicorn" set preserved at the Cluny Museum in Paris (France).

A Mon Seul Désir Tapisserie La dame à la Licorne Musée de Cluny

You can see the inscription A MON SEUL DÉSIR at the top of the tent in golden letters.

This set of six tapestries represents an allegory of the five senses (sight, touch, taste, hearing and smell), uncluding the last one : A MON SEUL DÉSIR whose exact meaning - still mysterious - is subject to many interpretations ... some even say that it could be the sixth sense If you wish to know more about "The Lady and the Unicorn", you can read the dedicated Wikipedia page HERE